Cyber Security

General IT Services

Desktop Computing

myPortal

Productivity & Collaboration Tools

@Connect Service

Exchange Email and Calendar Services

Accessing the Exchange System

Frequently Asked Questions (FAQ)

Calendar Related

Email Related

How can I purge the content of folders (e.g. Junk E-mail, Deleted Items) automatically, to reclaim usable email quota ?

Exchange Email - How to send secure email?

Exchange Email: Notes on Special Folders

Exchange Email: How to read message header with OWA or Outlook?

How to set up my Exchange Online email account in an Android device?

How to set up my Exchange Online email account on an iPhone/iPad?

Cannot view pictures in signed email using Outlook for Windows

How to change the Account Settings of my email tools to send message from smtp.ust.hk?

My Outlook receive "Undeliverable" message with unknown reason, can this be improved?

Cannot open attachment with Thunderbird

Can I use specific search in OWA?

HKUST WebMail cannot search messages by email address after migrated to Exchange, is there any solution?

After migrated to Exchange, I cannot receive scanned document with more than 4 pages?

How to set up MacMail?

After sending to a mailing list contains my email address and CC (copy) to me, only one copy of the message received. Why?

What’s the reason for "Body retrieval error" when reading message with HKUST WebMail after migrated to the Exchange Server?

How to create Auto CC rule in Microsoft Outlook?

How to set up automatic cleanup on the Junk-Email folder?

I see garbage in my received email body (Microsoft Outlook 2010), what should I do?

How to store your e-mail on your local computer’s hard drive using Outlook’s Data Files (Personal Folders)?

Message deleted in Thunderbird not reflected in Outlook, are there any workarounds?

Exchange Email: How to set up Safe Senders and Recipients?

Exchange Email: How to disable Outlook’s automatic filtering to Junk E-Mail?

How to clear the Outlook Email Address Auto Complete Cache?

Exchange Email: How to configure Thunderbird’s folder settings with "Sent Items" and "Deleted Items"?

Manually Update Your Local Copy of The Global Address List (GAL)

Room Booking

Setup Related

Outlook Web App (OWA): Frequently Asked Question

How long can email messages remain on the iPhone?

Exchange Email: Answers to common FAQ

Help from Microsoft Support

How to configure the Outlook App for iOS?

How to configure the Outlook App for Android?

How to set up my Exchange Online email account with the Gmail app?

Turn on or turn off email forwarding

How to configure the Apple Mail?

How to configure the Outlook for Mac?

How to access your Exchange Online mailbox?

Using LDAP in Outlook 2013 & 2016 (Windows)

Cannot view pictures in signed email using Outlook for Windows

Cannot sent to user with "Delivery has failed to these recipients or groups". How to fix it?

How to change your Calendar’s Default Permission?

Managing your email

Migrate to Exchange Services

Migrating to HKUST Exchange Email and Calendar Service (from iMail Service)

How to access my Exchange Account through the Web (using Outlook Web App, aka OWA)?

Exchange Email: What will be different after migrated to Exchange?

Exchange Email and Calendar Services for Staff - Overview

How to set up my Exchange Online email account on an iPhone/iPad?

How to set up my Exchange Online email account in an Android device?

Cannot view pictures in signed email using Outlook for Windows

Exchange Migration Plan and Schedule

Benefits of Exchange Email and Calendar Services

Exchange Email: Answers to common FAQ

Exchange Online for Staff

Mailing Lists

Office 365 for Staff

SharePoint

Wireless Services

How to remove eduroam setting on my device?

Infrastructure Services

Teaching, Learning & Research Services

User Consultation and Training Services

Workplace Services

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