The “Always prompt for user credential” option is no longer valid for Outlook after we have enhanced the security of the Exchange Server.   Actually, your credential was not stored in the system.  Instead, an access token... Read More

You could make access to your emails, contacts, calendars that stored in the University's Exchange server with your iPhone. Please refer to Remove an email account if you need to remove an account on your iPhone. Start you iPhone and... Read More

Follow the steps below to setup an Exchange 2013 account with your Android device. Please refer to Remove an email account if you need to remove an account on your Android device. Setup a new account Select Settings Select Add account Select... Read More

To protect our users for better security, authentication is required when sending message through the Outgoing Email Server smtp.ust.hk server. Change the Account Settings of your email tools for the authentication requirement: Thunderbird Outlook... Read More

Change the server setting to cas2013.exchange.ust.hk after you received the migration notification. If you cannot read messages after migrated to Exchange 2013, just change the server setting to cas2013.exchange.ust.hk and message will be reloaded... Read More

Follow the steps below to remove your Exchange account with your Android device: Select Settings Select Email under Accounts Select Account settings Select your @ust.hk account Select Remove account To setup your Exchange Online account (after... Read More

Follow the steps below to remove your Exchange account with your iPhone, iPad: Select Settings Select Mail, Contacts, Calendars Select your Exchange account (your @ust.hk account) Select Delete Account To setup your Exchange Online account (after... Read More

A comparison of the system requirements for recent Office versions is shown in the following table.   Component Office 2003 Office 2007 Office 2010 ... Read More

In Exchange 2013, it is normal that the Outlook client shows your GUID mailbox number instead of the server name cas2013.exchange.ust.hk. Below is the server setting of a Exchange 2013 user: More information can refer to http://technet... Read More