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How to turn off the Clutter setting?

To turn off the Clutter feature of your Office 365 email account:

  1. Log on to OWA.
  2. Click on the Gear icon in the top right corner of the page.
  3. Select Mail under My app settings
  4. In the Mail section on left, expand Automatic processing and click on: Clutter.
  5. Uncheck Separate items identified as clutter
  6. Press the Save button in the top left corner.
  7. Press the Back button in front of Options in the top left corner to return to your Inbox.

More information about the Clutter feature can be found at:

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