Email Lists FAQ
Viewed 14331 times since Thu, Jun 27, 2013
How do I send a message to an email list? How do I subscribe to an email list? How do I unsubscribe from an email list? How can I request a new email list? How do I find out what lists I am on? How to check I am an authorized sender to a mailing...
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List Owner FAQ
Viewed 8412 times since Thu, Jun 27, 2013
HKUST offers email lists for groups, project teams or student societies. The service is powered by Sympa Lists Manager. List owners add and update the members of their lists. List owners can change some list settings at the web-based list management...
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Why list members cannot receive message sent to a "xxx-list-request@lists.ust.hk"?
Viewed 1596 times since Thu, Nov 13, 2014
Please note that a mailing list abc-list@lists.ust.hk is different from abc-list-request@lists.ust.hk. The former one contains all the list members while the later one with the suffix “-request” (after abc-list) is only used by the system...
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Why the external email address was changed when sending to lists members such as Yahoo, hotmail?
Viewed 1422 times since Fri, Mar 27, 2015
Some big mail providers such as yahoo or hotmail implemented the DMARC (Domain-based Message Authentication, Reporting & Conformance) spam & phishing protection. In order to deliver message to lists members with these external domains,...
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What should I do when archive quota exceeded?
Viewed 1417 times since Mon, Mar 31, 2014
The default archive quota limit is 10MB. In case the archive quota is exceeded, you will need to download the existing archives and change “Maximum number of month archived” to a shorter period. Login to http://lists.ust.hk/sympa Click ...
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How to extend a mailing lists upon receive of inactive notification?
Viewed 1144 times since Fri, Mar 27, 2015
For mailing list that has been idled for 12 months, email notification with subject "Expiration of inactive mailing lists" will be send to list owners. You can just simply click the link in the message within 30 days in order to extent your list. In...
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Expiration of inactive mailing lists.
Viewed 1139 times since Tue, Oct 21, 2014
Mailing lists that are unused for more than 12 months are subject to removal. Mail notification about the expiration will be sent to the list owner if the list has been idled for more than 12 months, based on the following parameters: list creation...
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How to config a list for moderation?
Viewed 980 times since Mon, Dec 14, 2015
To configure a list for moderation: Log in to the mailing list manager with your username and password. Choose the list you wish to update and click from the left menu. Select Edit List Config and then Sending/Receiving Setup Under the...
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