To check your Calendar's Permissions Settings: Select Calendar from the Navigation Pane. Right click your Calendar and select Share --> Calendar Permissions (for Outlook2010) or Change Calendar Permissions... (for Outlook 2007). Default... Read More

Microsoft Support provided a great amount of support information / articles on Microsoft Outlook. Below are some of the links for you to get started: Outlook Basics Basic tasks in Outlook Outlook Help and How-To Turn on or turn off email... Read More

Outlook Web App (OWA) FAQ When sending a message to multiple recipients, can I use comma (,) instead of semicolon (;) to separate each address? I'm unable to send a message in my draft's folder that I saved initially from an e-mail... Read More

How long can email messages remain on the iPhone? Message retention is based on the account type and the account settings used. Exchange ActiveSync: Until the messages is deleted, either on the iPhone or on your Exchange email client. By default,... Read More

What are Exchange Email and Calendar Services for Staff? What are the benefits of using Exchange? What will be different after migrated to Exchange? What are the system requirements for Outlook? What should I do before the migration and... Read More

If you encounter the following issue: From: Microsoft OutlookSubject: Undeliverable: Delivery has failed to these recipients or groups: The email address you entered couldn't be found. Please check the recipient's email address and try to... Read More

Microsoft has tightened the security settings in Outlook for Windows by blocking external content in S/MIME encrypted and signed messages by default. User used to have the option to download external image in email messages can no longer choose... Read More

Note. The University LDAP Directory is only available to mail clients on computers on the campus network. If you are away from HKUST and wish to use the University LDAP Directory then you will need to use the VPN service so that your... Read More

For staff users migrated to Exchange Online, please select your email app: Web Browsers Outlook on the web Windows Desktop Clients Outlook for Windows IMAP Clients (e.g. Thunderbird, etc.) Mac Desktop Clients Outlook for Mac Apple... Read More

The Microsoft Outlook app is the recommended way to access your email and calendar on an Android device. To delete an existing account: Start Outlook Tab the menu button on upper left corner Tab the Settings button Select the account... Read More

The Microsoft Outlook app is the recommended way to access your email and calendar on an iOS device. To delete an existing account: Start Outlook Tab the menu button on upper left corner Tab the Settings button Select the account that you want to... Read More

To remove an existing account: Select Settings of your Android device Select Accounts Select the account to be remove Tab REMOVE ACCOUNT Setup an Exchange account with your Gmail app: Open Gmail app  Select Settings Select Add... Read More

With Exchange Online, user can turn on and turn off email forwarding use Outlook on the web: Turn on automatic forwarding in Outlook on the web In case you would like to turn off Email Forwarding which was set up before migrated to Exchange Online,... Read More

To delete an existing account: Start Outlook Select Preferences... under the Outlook menu Select Accounts Highlight the account to be remove and click the minus button to Delete it To add your Exchange Online email... Read More

To delete an existing account: Select System Preferences Select Internet Accounts Highlight the account to be remove and click the minus button and click OK to Delete it To add your Exchange Online email account: Select... Read More