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I see garbage in my received email body (Microsoft Outlook 2010), what should I do?

This article applied to Microsoft Outlook 2010

 
Your incoming mail may be composed with improper or undefined font encoding definition. Please try the following steps for a possible solution.
 
  1. From message subject view window, double click on the concerned message. (The following options only appear on Message Reading window -  "double click", but Message Preview window - "single click" )
  2. From "Move" column, click "Actions" tab.
  3. An "Actions" daughter window pops up. Hover on "Other Actions".
  4. An "Other Actions" daughter window pops up. Hover on "Encoding".
  5. Click on the appropriated encoding such as "Chinese Traditional (Big 5)". If you cannot find your desired encoding, click "More" first, and choose from the "More" selections.

     
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