You can set up Automatic Replies using the following steps: Logon to http://owa.exchange.ust.hk Select the Settings button on upper right corner Select Set automatic replies In general, you will need to set up both auto reply messages for ... Read More

In order to save your email quota, you will need to cleanup the Junk-Email folder periodically with your email application. Below are the steps for Thunderbird and Microsoft Outlook. Thunderbird Right click the Junk-Email folder and click... Read More

You can block senders by adjusting the Junk Email Filter settings. OWA Click on the Options link at the top right of the window and then click See All Options... Click Block or Allow on the left pane. Add email address under Blocked Senders.... Read More

ITSC has setup a filter rule based on the message header X-Perlmx-Spam, which is tagged by a heuristics-based spam detection engine. Any message that is caught by these filters is moved to the Junk E-Mail folder. The default and recommended detection... Read More

You can check most recent quota usage of your Exchange account by using Outlook Web App (OWA) or Microsoft Outlook: Microsoft Outlook Outlook Web App 2013 (OWA) Outlook Web App 2010 (OWA) Microsoft Outlook To determine your mailbox usage in... Read More

Setting forwarding address will forward a copy of all new email to the designated address while leaving a copy of the email in your Inbox. You will need to clean up your mailbox periodically (delete any items you don't need and empty your... Read More

When you delete items (i.e., messages, folders, tasks, appointments, or contacts) using Microsoft Outlook or OWA, they move to the Deleted Items folder. You may retrieve them by opening the Deleted Items folder, locating the items, and then moving... Read More

The Full Name Email Alias is a facility provided by HKUST to users who wish to have a more meaningful email address for presenting to outside correspondents, such as publishing your email address in personal name card, research papers, etc. The... Read More

An efficient way to reduce the size of your Outlook Data File (.pst) or Exchange mailbox is to regularly archive older items. Unlike a traditional backup in which a copy of Outlook items is made, archived items are moved to a separate Outlook Data... Read More