Home » Categories » General IT Services » Productivity & Collaboration Tools » Exchange Email and Calendar Services » Managing your email

Exchange Email: How to check your mailbox quota usage?

You can check most recent quota usage of your Exchange account by using Outlook Web App (OWA) or Microsoft Outlook:


Microsoft Outlook

To determine your mailbox usage in Microsoft Outlook, click the File tab and select Info in the left column. The "Mailbox Cleanup" section will display how much space with your mailbox e.g. 500MB free of 4GB.

For a detailed list displaying the size of each folder in your mailbox:
  1. In the "Mailbox Cleanup" section, click Cleanup Tools.
  2. Select Mailbox Cleanup... from the drop-down list.
  3. Click View Mailbox Size....
  4. After viewing your mailbox usage, close the pop-up windows.
  5. Click the Home tab brings you back to the messages pane.

Outlook Web App 2013 (OWA)

  1. In the upper right of the window, select the gear icon, and then select Options.
  2. On the left, highlight account. You will see your mailbox's storage space under Mailbox Usage.
  3. Click the arrow button goes back to your mail box

Outlook Web App 2010 (OWA)

Make sure you are not logging into light version of Outlook Web App (OWA).
 
By default you are in Mail view after logged in (the word "Mail" displayed in top left corner). If it not, click Mail on the navigation bar which is located at the lower left of the window.
  1. When you are in the "Mail' view of OWA, hover your mouse pointer over your displayed name which is just above your Inbox(see the example below). A pop-up daughter window will be displayed showing the most recent quota usage of your mailbox.
Note: A light version of OWA is optimized for accessibility, and it is used on a slow connection, computer with unusually strict browser security settings, browser could not support the full feature set of OWA.
 

Attachments Attachments
There are no attachments for this article.
Related Articles
Exchange Email: How to get back deleted items?
Viewed 8161 times since Thu, Dec 22, 2011
Exchange Email: Archive items manually
Viewed 3335 times since Tue, Nov 20, 2012
Exchange Email: How to forward your HKUST email to another address?
Viewed 12043 times since Thu, Dec 22, 2011
Exchange Email: How to set up full name email alias?
Viewed 4185 times since Thu, Dec 22, 2011
Exchange Email: How to set up Automatic Replies (out of office)?
Viewed 50107 times since Thu, Dec 22, 2011
Exchange Email: How to adjust the spam detection level?
Viewed 16993 times since Thu, Dec 22, 2011
Exchange Email: How to block senders that you don’t want to receive email from them?
Viewed 24321 times since Wed, Jan 11, 2012
How to set up automatic cleanup on the Junk-Email folder?
Viewed 24360 times since Tue, May 8, 2012