Exchange Email: How to set up Automatic Replies (out of office)?

• Microsoft Web App (OWA)
• Microsoft Outlook 2010
• Microsoft Outlook 2007

Set up Automatic Replies using OWA

1. Open your web browser and navigate to OWA. (please press Ctrl and click the link if there is error)
2. Login with your ITSC Network Account and password.
3. Click on the Options link at the top right of the window.
4. Select Set Automatic Replies...
   
5. Choose the option to Send Automatic replies.
6. You can then select a time frame during which you would like this Automatic Replies message delivered.
7. Type your auto-reply message for internal senders in the text box for sender inside my organization (Exchange users within HKUST) as well as the auto-reply message for external senders in the text box for sender outside my organization (all external email address as well as non-Exchange HKUST email address e.g. student's email address and other non-Exchange staff email address.).
   
   
8. Click the Save button to save your changes.

Set up Automatic Replies using Microsoft Outlook 2010

1. Open Outlook 2010.
2. Click on the File menu and select Info.
3. Select Automatic Replies (Out of Office) in the middle of the screen.
   
4. Select the Send automatic replies radio button to turn on out-of-office automatic replies.
5. You can then select a time frame during which you would like this Out of Office message delivered. It can be set to a specific date and time to begin, as well as turned off at a specific date and time.
6. You also have the ability to set two separate Automatic Replies messages, or configure just one and not the other. In general, you will need to set both of auto reply messages in order to cover all staff, all students and all external bodies:
• The Inside My Organization tab will be delivered to Exchange users within HKUST.
• The Outside My Organization tab will be delivered to all external email address as well as non-Exchange HKUST email address e.g. student's email address and other non-Exchange staff email address.
  
7. Click OK to save your changes.

Set up Automatic Replies using Microsoft Outlook 2007

1. Open Outlook 2007.
2. Click on the Tools menu and select Out of Office Assistant.
3. Choose the option to Send Out of Office auto-replies.
4. You can then select a time frame during which you would like this Out of Office message delivered. It can be set to a specific date and time to begin, as well as turned off at a specific date and time.
5. You also have the ability to set two separate Automatic Replies messages, or configure just one and not the other. In general, you will need to set both of auto reply messages in order to cover all staff, all students and all external bodies:
• The Inside My Organization tab will be delivered to Exchange users within HKUST.
• The Outside My Organization tab will be delivered to all external email address as well as non-Exchange HKUST email address e.g. student's email address and other non-Exchange staff email address.
6. Click OK to save your changes.