Why my wireless connection is slow?

Although IEEE 802.11n has improvements on the connection speed as compared with IEEE 802.11a/b/g, the actual connection rate may be affected by many factors:

• Whether the mobile device supports IEEE 802.11n.
• Whether the mobile device has the latest version of the wireless drivers.
• Whether the mobile device takes preference to connect to IEEE 802.11a network instead of IEEE 802.11b/g network.
• Whether channel bonding is enabled at the wireless card.
• Whether there is any wireless broadband router or bluetooth device nearby.
• Whether one or more thick wall is situated between your wireless device and the access points along the corridor
• Network traffic of other users sharing the same access point

Users are advised to refer to our tuning tips for better throughput. If the user still has connection speed problem, please visit our helpdesk or email to cchelp for assistance.