Please follow the following procedures to update your voicemail PIN if you hear the “expired” message. (The words in square brackets are the message prompt you should hear) Choose a new Voicemail PIN. A valid Voicemail PIN is 4 to 16... Read More

a.Press the   button on the phone b.Enter your PIN follow by "#” c.Press 4 d.Press 3 e.Press 1 f.Follow the instructions to change the PIN. Please choose a non-trivial number which is at least 4 digits long. Read More

a. Login to Phone Settings Web Portal (https://cm.uc.ust.hk/ccmuser) b. Click "Line Settings” c. Check the following boxes for internal calls and external calls    -When the line is busy, send calls to    -When there is no... Read More

a. Login to Phone Settings Web Portal (https://cm.uc.ust.hk/ccmuser) b. Click "Line Settings” c. Uncheck the following boxes for internal calls and external calls   -When the line is busy, send calls to   -When there is no answer, send... Read More

Press "3" when you finish listening to the message. Read More

Just press "3" when the message is being played. Read More

Check voice mail in campus: Pickup the handset Press the  or dial "5000" Enter the Voicemail PIN Press "#" Check voice mail remotely: Dial "23585000" Enter your 4-digit Ext. + "#" Enter Voicemail PIN  Press # Read More

Yes. Steps as follow: Dial  "23585000" Enter your 4-digit Ext. + "#" Enter Voicemail PIN  Press # Read More