Backup, Restore and Recovery - ITSC Knowledge Base

As the backup operation is independent of the server to be backup except during snapshot creation. There is basically no performance degrade during backup. Read More

Is there any backup service for VaaS virtual server?

Viewed 1346 times since Wed, Feb 6, 2013

All virtual servers come with free daily backup. Read More

If a virtual server failed to boot up, can I restore the system from backups?

Viewed 1334 times since Wed, Feb 6, 2013

Yes. Please call ITSC Helpdesk for help. You may choose to restore from any existing backups. Read More

How long are backups kept for?

Viewed 1267 times since Wed, Feb 6, 2013

We keep the latest 7 daily, 4 weekly and 3 monthly backups. Read More

Does backup of database supported?

Viewed 1238 times since Wed, Feb 6, 2013

VaaS backup is disk-based but user can ensure database consistent backup by using custom quiescing scripts. It requires VMware Tools installed and running on the virtual server. Below are some scripting samples, Back up MySQL on Linux without... Read More

When do server backups take place? Can I request for an alternate schedule?

Viewed 1230 times since Wed, Feb 6, 2013

Backups are done daily between 9:00pm and 7:00am the next day. The schedule cannot be changed. Read More

Can I access to files in the backups of my virtual server?

Viewed 1195 times since Wed, Feb 6, 2013

Files in backups of a server can be accessed from the same server using the VDR File Level Restore Client software on supported server plaforms. These include most Windows servers and many Linux distributions. The file restoration software is pre... Read More

Does backup support files that are "in Use" or "Locked"?

Viewed 1183 times since Wed, Feb 6, 2013

Backup is disk-based so files being in use will be backup as well. But data haven't been written to disk will get lost. Backup supports Volume Shadow Copy on Windows and Sync on Linux system. Applications that support these technologies... Read More

Which backups are kept as weekly or monthly backups?

Viewed 1173 times since Wed, Feb 6, 2013

The backups between Friday night and Saturday morning are chosen as weekly backups. Monthly backups are those done between the last night of a month and the first morning of the following month. For example, the weekly backup for the week... Read More

Could server backup fail? What will be the arrangement should it happen?

Viewed 1118 times since Wed, Feb 6, 2013

Backup failure could happen if a virtual server is very busy through out the whole backup period such that the system cannot take a snapshot of the server. In case of a server backup failed, we will inform the registered server... Read More

How virtual servers are backup?

Viewed 1102 times since Wed, Feb 6, 2013

Backup is disk-based and is done using snapshot technology. The backup software first creates a point-in-time image of the virtual server's file system called snapshot which takes a very short time to generate. The backup of... Read More