Can I use email application such as Thunderbird to access my emails in the Exchange system?

The Microsoft Outlook 2010 and Outlook Web App (OWA) are the recommended native and web client platform to access your data (including Email, Calendar and Contacts, etc.) in Exchange system. However, you can keep access your email with email applications like Thunderbird, Outlook 2003 etc. with the server settings as shown below:

Incoming Mail (IMAP/POP3) Server

• Name of the server: cas2013.exchange.ust.hk
• Server type: IMAP (remote folders) or POP3 (keep mail on your computer)
  
• Log on Username: Your ITSC Network Account
  
• Server Port and Encrypted Connection Type:
  
  • For IMAPserver type:
    • Port: 143 and Connection security: STARTTLS
    • OR
    • Port: 993 and Connection security: SSL/TLS
  • For POP3server type
    • Port: 110 and Connection security: STARTTLS
    • OR
    • Port: 995 and Connection security: SSL/TLS
• The diagrams below showing the Thunderbird IMAP Server Settings using the SSL/TLS connection, as well as the screen dump of "Mail Account Setup" when setting up your account:
   
   
   
   

Outgoing Mail (SMTP) Server:

There is no need to change the Outgoing Mail (SMTP) Server settings with your existing email application. If you are setting up a new email application, you may refer to the following setting:

• Name of the server: smtp.ust.hk
• Authentication: required
• Log on Username: Your ITSC Network Account
• Server Port: 587
• Encrypted connection: STARTTLS

Special Folders

If you need to access your mailboxes using OWA / Microsoft Outlook and other email applications (e.g. Thunderbird, etc.), please note the name of some special folders will be different. Details please refer to Exchange Email: Notes on Special Folders.

Related Links

• How to configure Thunderbird’s folder settings with "Sent Items" and "Deleted Items"?